FAQ

Here are the most frequently asked questions from users. If you have other questions, feel free to contact us.

What is OOPLOT?

OOPLOT is an online platform focused on scientific data visualization, helping researchers quickly find suitable chart templates and generate high-quality scientific illustrations. No programming background is required.

Do I need programming experience?

No. OOPLOT provides an intuitive visual editing interface. You only need to upload data, select a template, and adjust parameters to generate beautiful scientific charts.

What data formats are supported?

We currently mainly support CSV format data file uploads. We will gradually support more formats such as Excel and JSON in the future.

Is it free to use?

Yes. OOPLOT offers a free basic version. If you need higher-definition export or more advanced templates, you can subscribe to our paid membership plan.

What image formats are supported for export?

The free version supports PNG format export; paid members additionally support PDF, SVG, and high-resolution TIFF formats.

How do I apply for an invoice?

After completing the order payment, you can apply for an invoice in User Center > Order Management. We usually send the electronic invoice within 3 business days.

Can the generated charts be used for paper publication?

Of course. The copyright of charts belongs to the user. We recommend choosing SVG or PDF format for the best print quality.

Is my experimental data secure?

OOPLOT adopts a pure front-end processing architecture. Your data files are parsed and rendered directly in the browser locally and will not be uploaded to any external server.

Can I make journal-level charts without coding?

Absolutely. OOPLOT is designed so that researchers without coding background can produce professional charts.

Are there educational discounts for graduate students?

Yes. After registering and verifying with a .edu email, you can enjoy a 30% discount on annual membership.

How do I contact customer service?

You can contact us by sending an email to support@ooplot.net, or visit the Contact Us page to leave your feedback.